Cancellation & Refund Policy – Madinah Luxury Limo
At Madinah Luxury Limo, we strive to offer flexibility while ensuring the highest quality of service. Please review our cancellation policy before booking.
1. Pre-Booking Cancellations (Bookings Made 96+ Hours in Advance)
- 96+ Hours Before Pickup – Free Cancellation, full refund.
- 96 to 72 Hours Before Pickup – 30% cancellation fee (applied to the total booking amount).
- 72 to 48 Hours Before Pickup – 50% cancellation fee (applied to the total booking amount).
- Less than 48 Hours Before Pickup – Non-refundable.
🔹 Note: Any booking made within 96 hours of pickup will follow the pre-booking cancellation policy.
2. Same-Day Booking Cancellations
- 6+ Hours Before Pickup – 30% cancellation fee.
- 3 to 6 Hours Before Pickup – 50% cancellation fee.
🔹 Note: Any booking made within 6 hours of pickup will follow the same-day booking cancellation policy.
3. Refund Process & Terms
- All cancellation fees apply to the total booking amount.
- Madinah Luxury Limo reserves the right to approve or disapprove refunds based on the circumstances of cancellation.
- Approved refunds will be processed within 10 business days of cancellation.
Please read our terms & conditions before booking by clicking here.
For any cancellations or modifications, please contact us immediately at (929)469-9275. Thank you for choosing Madinah Luxury Limo! 🚘✨